About the Role
We are a fast-growing, Berlin-based Series A SaaS company building an AI-powered omnichannel customer communication platform. Trusted by businesses across insurance, automotive, healthcare, retail, e-commerce, and more, our platform unifies messaging across channels like WhatsApp, Instagram, and SMS — all within a single, GDPR-compliant inbox.
We're looking for a Senior Account Executive for Mid-Market to join our Sales team on-site in Berlin. This is a pivotal, high-ownership role: you'll be the person who builds and scales our Mid-Market segment from the ground up, shaping how we engage, win, and grow this customer tier. If you're a consultative, data-driven B2B SaaS seller who thrives on building — not just executing — this is your role.
No visa sponsorship is available for this position.
What You'll Do
Define and build the Mid-Market segment independently — identify target customers, shape deal structures, and set prioritization criteria.
Own the full end-to-end sales cycle: from first qualification and discovery through presentation, negotiation, close, and handover to Customer Success.
Manage and maintain a healthy, well-documented pipeline in HubSpot CRM, ensuring data quality and forecasting accuracy.
Develop deep product, market, and competitive knowledge to strategically position the platform against existing alternatives.
Analyze pipeline and sales performance against central KPIs; translate insights into concrete actions to improve processes, messaging, and conversion rates.
Collaborate closely with Marketing, RevOps, and Customer Success to build a scalable, repeatable Mid-Market sales motion.
Contribute to team growth and process-building as a senior member of a motivated, cross-functional sales team.
What We're Looking For
Must-haves:
2+ years (ideally 3–5 years) of B2B sales experience in a SaaS or tech environment, with proven mid-market deal ownership.
Hands-on experience with HubSpot CRM for pipeline management and data quality maintenance.
Native-level German language proficiency (non-negotiable).
Minimum Bachelor's degree.
Demonstrated experience building new segments, markets, or sales approaches — or strong, evidenced motivation to do so independently.
Consultative, structured, solution-oriented sales mentality; no push-sales approach.
Ability to analyze sales data and KPIs and translate findings into process improvements and higher conversion rates.
Experience collaborating cross-functionally with Marketing, RevOps, and Customer Success to enable scalable sales.
Nice-to-haves:
English language proficiency (in addition to German).
Experience working in a fast-growing startup environment.
Background in customer communication, messaging, or CRM-adjacent SaaS (e.g. experience at companies like Intercom, Front, Trengo, respond.io, WATI, SleekFlow, or similar).
Traits we value: Self-driven ownership, proactive goal-setting, a builder's mindset, strong data hygiene habits, and genuine enthusiasm for contributing to team and company growth.
Location
On-site, full-time in Berlin, Germany.
Remote work is not available for this role.
Visa sponsorship is not available.
Compensation & Benefits
Compensation details will be discussed during the interview process. You'll be joining a well-funded, growth-stage SaaS company at an exciting inflection point, with meaningful opportunity to shape a new revenue segment and grow your career alongside the business.
